After more than six years as KOA members and countless nights spent at KOA campgrounds across the country with our Airstream, I never imagined I would be writing a review like this. The Mount Shasta City KOA gave us the single worst experience we have ever had at any KOA or any campground, for that matter.
When we arrived and set up our site, we plugged in our Hughes Autoformer Power Watchdog surge protector at the pedestal before connecting to shore power. This is not optional equipment for us it is a safety device we rely on to protect our refrigerator, air conditioners, and sensitive electronics from damaging voltage irregularities. Within seconds of plugging in, it tripped and threw a line two voltage error code, indicating the incoming voltage had dropped below 104V. That is not a marginal reading. It is a level that can silently damage or destroy expensive RV appliances over time.
We went to the office to report the problem. To their credit, they sent a staff member promptly. He acknowledged the campground was experiencing many issues with their electrical grid and attempted to reset the panel. It did not resolve the problem. We returned to the office and offered a reasonable compromise: allow us to boondock no electricity, water, or sewer so we could still occupy our reserved site without drawing power. That request was denied.
The technician was sent back a second time. His suggestion was that we simply not use our surge protector. We declined. Bypassing a safety device to accommodate a campgrounds faulty infrastructure is not a compromise it is an invitation to equipment damage worth thousands of dollars. Shortly after, the manager visited our site. We offered to boondock again. She refused, stating they had no way of knowing whether we would actually use services. Then she called my wife and delivered an ultimatum: leave immediately, or she would call the police to have us evicted.
No refund was offered. No apology was given. We were left with no reservation and no nearby alternatives, and spent over two hours driving to find a place to stay that night.
We are seriously reconsidering our KOA membership after this experience, and we will be sharing what happened with the broader camping community.
To any RV owner particularly those traveling with surge protectors, power monitors, or any equipment designed to guard against electrical faults: be warned. If this campgrounds electrical grid cannot meet basic voltage standards, and if managements response to that failure is to demand you remove your safety equipment or face eviction, you are better off driving past. Protecting your rig is not negotiable, and no campground should ever ask you to choose between your equipment and your site.
Lewis Fogel
Posted Jun 28, 2026;
We stayed here for the night on the way home from the Bend Oregon area. The grounds and camp areas were clean with a nice size dog area. It was nice to have water after being in an area that shut shut the water off because of the season. The three stars is because of two things. First was the confusion caused at check in from scheduling our stay on line the same day and not having the our information when we arrived after hours. The other issue is access to the park and splitting two large trees, while theirs plenty of room with the correct angle it would be nice to have a reflector for them at night.
Bryan Shafer
Posted Nov 23, 2025; California Central Valley
We do not usually do KOAs but we met friends here and decided to try. We were assigned a spot right in the front, by the office, playground and pool. I asked if there was anything else available and they gave us a nice spot in the rear. The sites are nicely spaced so you are not looking at your neighbor and your awing can come out. I used the pool and laundry. Both were fine.
Carrie Poster
Posted Sep 08, 2025; Minneapolis
We stayed in one of their “Deluxe Cabins” for over $160 per night. Clean and cute but there were no dishes, bowls or utensils! Moreover they did not have plastic utensils or bowls for sale in the store. Nor was there a can opener. Was I supposed to eat baked beans off the counter with my fingers? Come on Shasta KOA provide the basics, please!
John Jet
Posted Oct 19, 2022; Oregon
We stayed here for a night back in April. Practically nobody here. Scenery was quite beautiful and the park was practically empty. It was during the height of the COVID virus. We loved the place.
However, here it is June 17 and we get a whole different picture. Park absolutely packed and staff not that friendly. If you are a young family there’s a lot to do, but if you are past that age it’s not particularly attractive. That is, if you like the feeling of camping in a city.
Tom Stephens
Posted Jun 18, 2020; SF Bay Area
Great place to stay in Mt. Shasta, close to everything. I concur with previous post-only one shower was working in the women’s room and the shower floor was filthy. We paid $53.00 and might stay up the road at Weed next time.
Rosalind Franklin
Posted Sep 12, 2019; Austin, TX
This is an older “resort”; very little grass and a !lot! of dusty dirt. WiFi is spotty; where I parked my RV there was no signal, but, 10 feet in front was a strong signal. The resort is backed up to the trains; but, thankfully, they didn’t run all that often at night. The dog run is just powdery dirt.
Keithtu
Posted Sep 11, 2019; Reno, Nevada
As of July 2019, worst KOA bathrooms I’ve seen. More than 100 sites, and just 1 urinal. Three showers, and one of them broken. Women’s bathroom was the same sort of experience. One bathroom for the whole big place — is that even legal?
Lavlists
Posted Jul 06, 2019;
Nice campground, kid friendly, WIFI not so great in some area, but oh well. Spots 1-4 are shaded by huge pine trees. Very peaceful. Staff is very friendly and helpful. Working on improving WIFI!
Sarah
Posted Jul 04, 2019;
We stayed in a small site that was wooded and private. If you’re looking for more of a camping feel this is a great park.
Megan
Posted May 21, 2019;